Institutional transport,
coordinated and compliant.
A web-based coordination portal for health plans, hospitals, universities, and government agencies. Schedule rides for patients and members with HIPAA compliance, Medicaid eligibility, and real-time dispatch.
Built for Healthcare Transportation
Everything you need to coordinate non-emergency medical transport (NEMT)
Operations Console
Real-time ride queue, live map with driver positions, and detail drawer. Four tabs: All, Active, Upcoming, Notifications.
Member Management
Full patient profiles with accommodations (wheelchair, O2, stretcher), emergency contacts, language preferences, and Medicaid IDs.
Facility Directory
Map-based facility management with multiple pickup pins per campus, department routing, and geofence arrival detection.
HIPAA Compliance
PHI data isolation, full audit trail, role-based access control, break-glass access logging, and encrypted sensitive fields.
Eligibility & Auth
Verify Medicaid eligibility, manage trip authorizations with unit tracking, and billing code generation (CPT/HCPCS).
Qualified Fleet
Background-checked, NEMT-certified drivers with accessible vehicles. Compliance snapshots at every assignment.
Rider Notifications
Patients receive SMS/push via the TORO Rider app: driver ETA, pickup confirmations, live tracking link for family.
Trip Evidence
Digital signatures, GPS mileage verification, photo evidence, and attestation forms for billing and compliance audits.
Billing & Claims
Generate claims with proper billing codes, batch submission, remittance tracking, and settlement reports per program.
Independent. Not Corporate-Affiliated.
TORO Technologies LLC is a 100% independent company. We are not owned by, affiliated with, or subsidized by any large corporation. Unlike ride-hailing giants that run corporate promotions and pass the cost to drivers, TORO exists to serve its community — riders, drivers, and institutional partners alike.
We don't run corporate promotions that drain driver earnings. Our drivers keep more of every fare, and our institutional rates are transparent with no hidden markups.
No corporate promotion schemes
We don't partner with Fortune 500 companies to offer subsidized rides that slash driver earnings.
Drivers keep more of every fare
Fair, transparent commission structure. Drivers earn based on QR loyalty level — the more rides they complete, the more they keep.
Community-first model
We operate locally in Arizona & Mexico. Every dollar stays in the community, not in a corporate headquarters across the country.
Your Data Stays With You
TORO does not sell, share, or distribute user information to third parties. Period.
Zero Third-Party Sharing
Your data — whether rider, driver, or institutional — is never sold or shared with outside companies. No ad networks, no data brokers, no exceptions.
HIPAA-Grade Encryption
Institutional patient data is encrypted at rest and in transit. PHI is isolated per tenant with full audit logging and role-based access control.
Internal Analytics Only
We use anonymized, aggregated data for internal metrics: service quality, route optimization, and platform reliability. This data is never linked to individual users or shared externally.
Organizations We Serve
Health Plans
AHCCCS, Medicaid MCOs, and insurance providers managing NEMT benefits
Hospitals & Clinics
Patient discharge transport, appointment scheduling, dialysis runs
Universities
Campus shuttle coordination, student transport, event logistics
Government
Agency transport programs, ADA compliance, workforce mobility
Trusted Across the Southwest
Simple, Transparent Pricing
No hidden fees. No long-term contracts. Scale as you grow.
Starter
- Web dispatch portal
- Real-time tracking
- Up to 100 members
- Email support
- HIPAA audit trail
Professional
- Everything in Starter
- Unlimited members
- Stripe invoicing + auto-pay
- Net 30 terms available
- Team management + roles
- Priority support
Enterprise
- Everything in Professional
- Volume discounts
- Dedicated account manager
- Custom integrations (API)
- SLA guarantees
- Multi-facility setup
Request Information
Tell us about your organization and we'll reach out within 24 hours.
Request Received
We'll review your information and reach out within 24 hours.
You can also email us directly at institutional@toro-ride.com